Jun 02, 2023 12:00AM
Amazon's now using AI to identify and remove damaged products from its listings. This move not only raises quality control but could also reduce customer returns. Thanks, The Wall Street Journal.
The Wall Street Journal
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Company expects artificial intelligence to reduce the number of damaged items moving through fulfillment centers and to speed up deliveries.
Amazon says fewer than one in 1,000 items it handles is damaged, though the total number is significant for the retailer, which handles about 8 billion packages a year.